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"No Nasty Surprises" Policy

At The Paper Package we believe in surprises - we just don't believe in nasty surprises!

Our "No Nasty Surprises" Policy prescribes that:

  • all prices displayed on the product pages of our website will be full and inclusive. When we quote $60.00 we mean $60.00 (not $60.00 plus GST, plus delivery, plus gift wrapping, plus service charges etc. etc.)

  • we never add additional charges at checkout (unless it's a special delivery or overnight courier charge that you request yourself :)

  • we offer FREE delivery within New Zealand on all our gift and care packages - including rural addresses

  • we photograph our products ourselves and strive to present products in a realistic, although stylish, manner

  • we display weights and/or dimensions of products wherever possible - so that you can be more clear over what you are purchasing - especially in relation to the quantities of food products included in our care packages

  • we try to provide full written descriptions of products, and lists of all items included within each particular package

  • we encourage our customers to contact us at if they feel they were nastily surprised by anything on our website, in our products, or in our service. We really do not want this to happen - so please be sure to let us know if it does and we will fix it.


p 6  Customers Say...

p 7  Free Delivery...

 p 6  Get In Touch...

"Just want to send you a big thank-you for the fabulous parcels you create.I have used them for a number of friends and family and every time they have proved a winner. You make me look brilliant and I have to do very little other than enter my details. So once again thank you for this wonderful service, it makes gift giving so much easier"   Rachael.


      We offer FREE nationwide delivery
      on all products purchased.

      For further advice on shipping and   
      delivery issues please refer to our

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The Paper Package is a boutique, home-based business that prides itself on personal & caring customer service.

Please don't hesitate to CONTACT US:
027 765 3738 (8.30am - 5.00pm)
06 343 8792 (after hours)